
Find your answers
Here you will find answers to questions about size, fit, payment and delivery.
Always happy to help!
Do you want to exchange or return you product. Proceed to our return portal by clicking on the button below.
Size & Fit
What is my Soft Revolt size?
What is my Soft Revolt size?
With the 12 Soft Revolt sizes we want to make finding your bra size easy. The sizes are based on the number of centimeters that you measure under your breasts in combination with your current cup size. Watch our instructional videos for measuring here. After this you can find your size in our size chart.
Are you unsure about your size? Contact us via the contact form or plan an online fitting. We are happy to help you find your Soft Revolt size!
How is it possible that one Soft Revolt size fits different sizes and cup sizes?
How is it possible that one Soft Revolt size fits different sizes and cup sizes?
Our bralettes are knitted in one piece and consist of polyamide and elastane, comfortable and stretchy fibres. The support does not come from braces, but is knitted in. If you are still in doubt, send us an e-mail here and let us convince you of our simplified sizing system.
Shipping
When can I expect my order?
When can I expect my order?
The product page indicates per size when your Soft Revolt bralette will be delivered to your home. If your size is in stock, the package will be delivered to your home within 2 to 3 days. We send our packages via our delivery partner. If you have ordered 1 or 2 bralettes, you will receive a letterbox package and you do not have to be at home for it. You can track your order via the track & trace that we will send you when your shipment is on its way.
If I order a product that is currently out of stock, how long will delivery take?
If I order a product that is currently out of stock, how long will delivery take?
We work with partial deliveries, so it may be that your size is not always in stock. You will then receive your order at the next partial delivery. The estimated delivery time is 4-6 weeks. When we develop a new size or product, you can (pre)order it at an earlier stage. The estimated delivery time in this case is 4-6 weeks.
Do my orders include delivery costs?
Do my orders include delivery costs?
In the Netherlands, you get free shipping on all orders over €100. Having two of your favourite bras is handy when one is in the wash :-) Outside the Netherlands we currently only deliver within the EU. The shipping costs within the Netherlands are €4,25. The shipping costs to other EU countries will be visible in the checkout. Orders above €150 are free of charge within the EU. *We ship from the Netherlands. Import duties may apply depending on your country. The extra costs are for you as a buyer.
Exchanges & Returns
How can I return my Soft Revolt product?
How can I return my Soft Revolt product?
If you are not satisfied with your purchase, you can return the package within 14 days of receipt. The product must be unused (unwashed, no make-up or sweat stains) and in the same condition in which you received it.
Returns can be made in three easy steps:
1. Fill in the contact form via the button below. State your order number and reason for return.
2. Put the bralette back in the box in its original packaging, seal the box and stick the return label that you receive from us on the box.
3. Deliver your package to a drop-off point and keep your proof of shipment.
Once our storage partner has received the package, we need a few working days to process it. If the product is in the correct condition, the purchase amount will then be refunded within a few days.
Please note! The return costs are at your own expense. As a starting lingerie brand and from a sustainable point of view, we cannot cover all costs and we hope for your understanding.
Exchange or return here
Kan ik mijn Soft Revolt product ruilen?
Kan ik mijn Soft Revolt product ruilen?
If you want to exchange the product for a different size, this is very easy. The product must be unused (unwashed, no make-up or sweat stains) and in its original condition. Fill in the contact form and state your order number and which other size you want to receive. Not sure about your size? We are happy to help you find your correct Soft Revolt size! Our sizes are unique and are based on centimeters. So do not assume your existing size, but always measure yourself with a centimeter and state your size and current cup size in the contact form. Once we have received your return, we will send you a new size as soon as possible. Exchanging a Soft Revolt product is free.
Exchange or return here
Wearing & Washing
How do I keep my Soft Revolt bralette beautiful?
How do I keep my Soft Revolt bralette beautiful?
Wear the bralette for a maximum of 2 to 3 days in a row. Preferably wash by hand or with a delicate wash program, a maximum temperature of 30 degrees and a synthetic laundry bag. Avoid (fast) spinning, do not use a dryer, do not wring out the bralette and do not iron. The bralette dries quickly. Cold washing is better for the preservation of the bralette and the environment.
Pay
How can I pay?
How can I pay?
We accept various payment methods, including iDEAL and the following credit cards: MasterCard, Maestro, AMEX and VISA.